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Water Damage Process

7/23/2018 (Permalink)

Water Damage Water Damage Process #SERVPROsouthwestwaukeshacounty #waterdamage

SERVPRO Water Damage Restoration 

SERVPRO® crews implement a course of action for restoring a property that has water damage. A quick response is key to preventing further water damage. 

There are five fundamental principles for water damage restoration which are noted in The Institute of Inspection, Cleaning and Restoration Certification (IICRC) S500 Standard and Reference Guide for Professional Water Damage Restoration: 

  • Safety 
  • Documentation 
  • Mitigation 
  • Drying Plan 
  • Cleaning and Repair 

Safety is the primary concern on a job site. It is important to make sure the crews and the occupants are informed and protected from any safety issues. 

Documentation is important to create an action plan for the project. At SERVPRO® we use DryBook® which is used on iPads that the crews bring on every job. Using DryBook® helps our crews document everything that is happening on the job, how to create a drying plan and to make sure the structure is drying properly. 

Mitigation is important because it helps the occupant recover more quickly from the water loss event. 

Drying plan includes removing excess water, extraction, evaporation and dehumidification. Drying equipment is placed to remove moisture through evaporation and dehumidification. Temperature is also important to increase the rate of evaporation. 

Cleaning and repair are done when the drying plan is complete and drying goals have been met. This is to repair and clean the property to preloss condition. 

Weekend Weather

7/20/2018 (Permalink)

Starting today, 7/20/18 and continuing through the weekend, the central and eastern states will experience multiple rounds of large storm complexes and lines of thunderstorms. These types of systems have the capability of extremely high rainfall rates which cause isolated flash flooding. In addition to the flooding concerns, there is also a slight risk of widespread wind damage.

This round of severe weather is due to an unusually sharp upper-level plunge of the jet stream by July standards carving into the Midwest and Southeast, punching over warm, humid air near the surface.

Flash Flood/Flood Safety Tips:

1. Nearly half of all fatalities in a flash flood involve a person driving a vehicle. Do not drive into a flooded area – Turn Around Don’t Drown! It takes only 2 feet of water to float away most cars. It’s amazing how powerful we feel when we get behind the wheel – don’t do it!

2. It takes only 6 inches of fast-moving water to sweep a person off their feet – don’t walk through a flooded area!

3. If you are camping in a river valley, move to higher ground if thunderstorms with heavy rains are in the area. Do not attempt to drive away.

4. Don’t operate electrical tools in flooded areas.

5. Most flash flood deaths occur in the middle of the night when it is more difficult to see rising water levels judge the depth of water covering road surfaces.

Severe Thunderstorm Straight-line Winds:

1. Don’t underestimate the power of strong thunderstorm winds known as straight-line winds – they can reach speeds of 100 to 150 mph. Hurricane-force winds start at 74 mph. Wisconsin does experience these kinds of winds!

2. If a severe thunderstorm warning contains hurricane-force wind speeds seek shelter immediately (as you would for a tornado situation).

3. Stay away from windows and go to the basement or interior room/hallway. Do not use electrical appliances.

4. Be aware that tall trees near a building can be uprooted by straight-line winds – that tree can come crashing through the roof of a home and crush a person to death.

5. Powerful straight-line winds can overturn a vehicle or even make a person air-borne when they get up over 100 mph!

6. One type of a straight-line wind event is a downburst, which is a small area of rapidly descending rain-cooled air and rain beneath a thunderstorm. A downburst can cause damage equivalent to a strong tornado!

Odor Removal

7/19/2018 (Permalink)

Cleaning Odor Removal #SERVPROsouthwestwaukeshacounty #odorremoval # hydroxyl generators

Hydroxyl generators are the preferred method for odor removal. 

Hydroxyl radicals are created naturally in the atmosphere when the sun’s ultraviolet rays react with water vapor and oxygen. From there, they rapidly decompose chemicals in the air and play a crucial role in keeping the Earth’s atmosphere clear of harmful organic and inorganic compounds. Hydroxyl radicals react so rapidly that indoor environments have few natural hydroxyls present because they are consumed near their point of entry. Powerful hydroxyl generators using the same broad range of UV radiation as the sun are now used to naturally clean and deodorize indoor environments.

One hydroxyl generators can deodorize moderate to severe odors in a space that’s about 1,000 to 1,500 square feet, with 10 to 15-foot ceilings. Of course layout, severity of odor, and the number of contents play a big role in how long it takes to complete the job. While some may be done in a few hours, others could take three to four days.

With hydroxyl generators, contents not only can stay in the space – the hydroxyl radicals will also deodorize the items while removing odors from the room as well. Being able to keep contents in place during the odor remediation process is a great way to increase efficiency of these jobs.

While hydroxyl radicals can remove just about any odor – good or bad – from a space and contents, it is critical to remember source removal is still part of the remediation process. Items like charred wood or flooring deeply saturated in pet urine are good examples of sources that should be removed and replaced in order to ensure the odors are permanently gone.

Cited from www.randrmagonline.com

Certified Firm

7/17/2018 (Permalink)

General Certified Firm Look for the IICRC sticker on our vehicles #SERVPROsouthwestwaukeshacounty #IICRC

What is the benefit of hiring an IICRC Certified Firm?

Just as any professional performs at a higher level of competency in their fields, IICRC Certified Technicians set themselves apart through training, experience, and comprehensive examination. The examinations consist of the successful completion of one or more of the 28 certifications courses available. 

When you see an IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property. IICRC Certified Firms employ technicians who, after study, field experience and passing comprehensive exams, have received IICRC certifications in specific cleaning, restoration and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more.

Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

SERVPRO of Southwest Waukesha County is an IICRC certified firm.

Cited from the IICRC website

SERVPRO's partnership with PGA

4/5/2017 (Permalink)

Community SERVPRO's partnership with PGA SERVPRO is the proud to be the Official Cleanup and Restoration Company of the PGA Tour. #SERVPROsouthwestwaukeshacounty #pga

SERVPRO and PGA

SERVPRO® is proud to be the Official Cleanup and Restoration Company of the PGA TOUR.

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,650 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

SERVPRO® will initiate marketing efforts across multiple PGA TOUR platforms; including tournament activation, national media, access to national TPC courses and business networking opportunities. In the upcoming year, SERVPRO® will partner with the PGA TOUR and TPC Clubhouses to develop emergency ‘Ready’ plans to insure business preparedness in case of weather related or other disasters.

With the SERVPRO® Ready Plan APP and Emergency Ready Profile, tools created for property managers and owners, business interruption can be minimized by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business. Visit www.SERVPRO.com/ready for more information.

Asbestos Abatement

3/29/2017 (Permalink)

General Asbestos Abatement This is vinyl flooring that tested positive for asbestos.

SERVPRO of Southwest Waukesha County now offers Asbestos Abatement Services

WHAT IS ASBESTOS?

Asbestos refers to a set of six naturally occurring fibrous minerals, which when disturbed, can lead to a variety of health complications for those affected.

WHO CAN HANDLE ASBESTOS REMOVAL?

Because of the potential health risks, only those vendors trained and certified by the State of Wisconsin are allowed to remove asbestos within our state.

WHERE CAN ASBESTOS BE FOUND?

Because the health risks of asbestos were not fully realized until 1977, any residential or commercial building built before that year are likely to have asbestos materials in them. Many builders even continued to use these materials even after that point. Many materials in structures today still test positive for asbestos.

Materials that often test positive for asbestos include, but are not limited to:

-Thermal Insulation

-Pipe Wrap

-HVAC Duct Wrap

-Floor Tile

-Sheets of Flooring

HOW DO I GET A MATERIAL TESTED?

Call us SERVPRO of Southwest Waukesha County at (262) 542-0900. Only a licensed asbestos inspector can take an asbestos sample. Doing so personally could cause a threat to whoever is taking the sample and cause the building owner to incur unwanted liability.

WHAT IS THE NEXT STEP IF THE TEST IS POSITIVE FOR ASBESTOS?

Our trained and certified asbestos workers will talk with the property owner and map out and execute a plan of safe and proper disposal. That cooperates with state mandates.

 

SERVPRO of Southwest Waukesha County is growing

3/20/2017 (Permalink)

General SERVPRO of Southwest Waukesha County is growing #SERVPROsouthwestwaukeshacounty

SERVPRO of Southwest Waukesha would like to announce that we are providing more services in Southwest Waukesha County.

SERVPRO of Southwest Waukesha County can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (262) 542-0900

Residential Services

Whether your Waukesha home needs emergency flood damage or your upholstery cleaned, you can depend on us. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your Waukesha commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

New Services

SERVPRO of Southwest Waukesha County is excited to announce that we now provide:

  • Asbestos Abatement
  • Air Duct and HVAC cleaning

2nd Annual Bags Tournament for Breast Cancer

3/17/2017 (Permalink)

Community 2nd Annual Bags Tournament for Breast Cancer Our tournament champs won these boards.

We were able to donated $3510.00 to Susan G Komen for breast care in Waukesha County as well as donating money towards breast cancer research.


A special THANK YOU to the businesses that sponsored our event.


Kohl's, Denali Realty group, Nationwide Flooring and Window, Caring Transitions, Precision Service Consultants, Wood Specialists, Alexander Plumbing, Smoke Out, R & R Insurance, CRDN, Hanson Landscaping, and Leben CPA


A BIG THANK YOU to all of the businesses that donated to 2nd Annual Bags Tournament!


323 Electric, Advocare, Chad Whelan, Bark & Bag Boutique, Bissett-Manke Agency, Brian Bauer, Buffalo Wild Wings, Chili’s, Clip Art by Julie Husted, Express Care Walk-in Health Clinic,Great Harvest Bread Co., Ironwood Golf Course,Jersey Mike’s, Lumber Inn, Norwex by Julie Husted, Panera Bread, Pepsi Co., Pizza Hut, Point Burger Bar, R & R Insurance, Rosati’s, Spring City Rox Bar, Steeple Pointe Homes, Target, Transform Fitness, Wood Specialist.


Congrats to our tournament champs, Erick Belus and Charlie Luko!


We hope to see everyone again for our 3rd annual tournament.

SERVPRO of Southwest Waukesha County strive for good customer service

3/9/2017 (Permalink)

General SERVPRO of Southwest Waukesha County strive for good customer service SERVPRO of Southwest Waukesha County's team

SERVPRO of Southwest Waukesha County's team puts forth effort to make every job run smoothly and provide the best customer service.  No matter what job the team is working on, water, fire or mold, they strive to give our customers the best service by communicating throughout the process and taking care of the property as if it was there own.

"The SERVPRO team was great during this very trying time for our family.  Thank you it really meant a lot!"  - Desiree

"I wanted to let you know how happy I am with the service your company, SERVPRO provided today.  Matt and Nick were punctual, very courteous, friendly and polite.  They both worked very hard and did an excellent job. Congratulations on hiring two people who work hard and knowledgeable and care!"  -Cathy

"Your employees, Matt and Conner were a pleasure to work with.  They were very friendly, neat, skilled and professional.  Matt is an excellent teacher.  He was patient when he explained things to Conner and would say please.  They are a real asset to your company."  -Kathy

Here at SERVPRO of Southwest Waukesha County we are very proud to have a great team!

 

Our Highly Trained Restoration Specialists can restore your Home or Business in Waukesha County

3/9/2017 (Permalink)

Community Our Highly Trained Restoration Specialists can restore your Home or Business in Waukesha County We are IICRC Certified Firm #IICRC #SERVPROsouthwestwaukeshacounty

SERVPRO of Southwest Waukesha County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southwest Waukesha County

SERVPRO of Southwest Waukesha County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.