Recent General Posts

Tips to Prevent Frozen Pipes

12/1/2023 (Permalink)

Cold temperatures are inevitable in Wisconsin.  When freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 degrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

Have water damage from a frozen pipe? Call SERVPRO of Southwest Waukesha

What is that "white stuff" growing on my basement walls?

7/1/2023 (Permalink)

Have you ever seen that white/gray "fuzzy stuff" growing on your basement walls or in someone else's house?  Were you worried that it was hazardous?  Well, the "fuzzy stuff" is called efflorescense and it is NOT dangerous.  It is more annoying and unattractive, but nothing to worry about or nothing that can't be fixed.  

If you have a concrete or masonry block foundation, this is a common problem.  Efflorescence can be easily removed because it simply is salt.  If you observe efflorescence on in your home, this means that you have a water issue that must be taken care of.  This moisture problem can cause deterioration if ignored.  

The cause of this is water from the outside is penetrating the brick or concrete and comes in contact with minerals.  A chemical reaction then takes place and dissolves the minerals.  The moisture then migrates to the other side of the block or concrete (the inside of your home) and eventually evaporates.  As water evaporates from the surface the mineral deposits are left behind, and these efflorescence crystals can grow.

The concern is that the efflorescence is NOT just on the side of the brick or concrete, but these same crystals can also grow inside the brick or concrete and cause spalling.  The definition of spalling the breaking of ore, rock, stone or concrete into smaller pieces or fragments.  This spalling can make the surface peel, pop or flake off.  The salt pushes from the inside out and can eventually cause crumbling and deterioration.

Hopefully if you remove the efflorescence it does not come back.  If it does not return, this probably means that the cause was the initial moisture and salts from when the concrete was placed.  However, if the efflorescence does return, this is a clear indication that water is entering the brick or concrete wall and pushing the salts out.  

Can I Prevent Efflorescence?

The answer is YES!  The best way to prevent the efflorescence is to prevent water from infiltrating the wall. If you see efflorescence crystals it usually means there is a leak somewhere letting outside water in. Once, the source of the water infiltration has been located and stopped then the walls can be cleaned with an efflorescence remover.

While inside systems can divert the water, it may not solve the problem of efflorescence and other moisture-related mineral build-ups. Regardless of what is done on the inside, water is still entering through the wall from the outside.

The salt that ends up as efflorescence crystals on your walls, can come from salt laden soils or the Portland cement in the mortar and grout. The soluble salts could come from the sand or from contaminated water used to make the concrete, grout or mortar.

Another culprit is, of course, the clay brick itself. The natural clays used in the manufacture of brick often contain soluble alkali sulfates. Most modern fired clay brick have balanced chemical additives to immobilize the sulfates and render them insoluble. This prevents the salts from being dissolved into a solution that could migrate through the wall to the surface. Most fired clay brick do not greatly contribute towards the efflorescence problem.

If you have a problem if efflorescence and would like to have it removed, please call the water damage professionals at SERVPRO of SW Waukesha County (262-542-0900) or SERVPRO of Jefferson County/Oconomowoc (920-674-3002).

Clean Homes Sell Faster

6/28/2022 (Permalink)

Get it clean, get it sold! Selling a house can be stressful, and SERVPRO is here to help get your home in condition to sell without the hassle.  

Duct and HVAC Cleaning: Dirty ducts can circulate odors and allergens in your home. Duct and HVAC cleaning can reduce allergens and pet dander, eliminate smells and improve operating conditions and efficiency.

Control Moisture and Mold: Mold can be found in any environment and can affect decrease property appeal. With top-of-the-line equipment and training, SERVPRO professionals can clean existing mold so that your property retains its value.

Pass More Home Inspections: SERVPRO professionals are prepared to resolve any issue from water stains to mildew smell to get your home in condition to sell. 

A clean, fresh-smelling home sells faster, and SERVPRO is here to help you get there, no matter the starting condition. For all your cleaning needs give the professionals at SERVPRO a call. 

Ladder Safety

12/5/2021 (Permalink)

After your Thanksgiving dinner, you may get the itch to put up those holiday decorations. With the dark days of winter here, it is nice to see the lights of the holidays.

If you’re getting ready to hang your outdoor decorations or putting up a tall Christmas tree, here are some safety tips to make sure your holiday season is spent safely with family and friends.

Ladder Safety Tips

1. Check the weather.

Standing on a ladder in high winds could cause you to lose your balance. In addition, a drizzle can cause your ladder to become slippery. Make sure you pick a dry day with calm winds.

2. Inspect the ladder.

Before using your ladder, make sure it’s in good working order. There is nothing broken, or the ladder is not locking into place.

3. Use a ladder that is right for the job.

Different jobs require different-sized ladders. If you use the top step of a ladder to reach the gutters, you need to buy a more extended ladder to be safe. Be sure

the ladder extends three feet above the roof elevation when hanging those lights on the gutter.

4. Don’t over-reach.

Over-stretching on a ladder could cause it to kick out from under you and leave you hanging on the gutter.

5. Watch out for doors.

Remind your family that you are on the ladder by a door, so they do not open the door into the ladder. One idea is to put a note on the door they would open into the ladder so no one goes out the door.

6. Think before you move.

Before making your next move, think about what you want to do and move slowly. Sudden jerks can cause you to lose balance. Don’t do this: National Lampoon’s Christmas Vacation

Fall Tips for Homeowners

10/7/2021 (Permalink)

Home maintenance is important year-round, especially in fall as the weather changes. Here are some tasks to check off your home maintenance to-do list. 

  • Drain your water heater- prevent buildup of minerals that cause your water heater to work less efficiently.
  •  Clean your outside air conditioner- grass, leaves and debris can build up on outside air conditioners and cause issues. Cleaning air conditioners in fall prevents this and ensures that your air conditioner is running well for the next season. 
  • Clean your gutters- cleaning leaves and debris out of gutters prevents build up that can cause damage to you home. For more information visit our blog on the importance of cleaning gutters in fall.
  • Turn off outdoor faucets- if you live in a cold climate, water can freeze and cause pipes to burst. In addition to turning off water, removing and storing hoses can prevent damage.
  • Change air filters- air filters get extra use in summer when the AC is on. Change out air filters to help them function more efficiently.

National Preparedness Month

9/21/2021 (Permalink)

September is National Preparedness Month

September is National Preparedness Month

SERVPRO wants to remind everyone that September is National Preparedness Month. Take time out this month to create a plan if you and your loved ones expect a disaster or an emergency. Below are ways to prepare.

Make A Plan

Talk to your friends and family about how you will communicate before, during, and after a disaster. 

Build A Kit

Gather supplies that will last for several days after a disaster for everyone living in your home. Don’t forget to consider the unique needs each person or pet may have in case you have to evacuate quickly. 

Low-Cost, No-Cost Preparedness

Natural disasters don’t wait for a convenient time. Preparing for them shouldn’t wait either. Start today by safeguarding important documents, and taking other low cost and no cost preparedness actions to lessen the impact of disasters and emergencies for you and your family.

Teach Youth About Preparedness

Talk to your kids about preparing for emergencies and what to do in case you are separated. Reassure them by providing information about how they can get involved.

Go to for more information.

Preparing Children For Possible Disasters

10/6/2020 (Permalink)

Teaching and Preparing Children About Disasters Is A Great Idea

Disasters don’t wait — make sure children are prepared

To view html content with hi-res photos, copy and paste the following link in your browser: Wisconsin Department of Military Affairs

by ReadyWisconsin

MADISON, Wis. — Disasters can be difficult for kids to deal with, which is why ReadyWisconsin is encouraging families to take the time to make sure their youngest members know how to respond when the unexpected happens. September is Preparedness Month in Wisconsin, which is a reminder to everyone that disaster don’t wait, so make your plan today.

“Children may not fully understand what’s going on during a disaster or what steps they should be taking to remain safe,” said Dr. Darrell L. Williams, Wisconsin Emergency Management administrator. “During Preparedness Month, we encourage families to spend time going over emergency plans with kids and making sure they understand what to do.”

The COVID-19 pandemic has brought much uncertainty for families across Wisconsin, while the start of the school year has resulted in changes to the regular routines of many. Regardless of where they are spending their days, parents should talk to their children about what to do if there is an emergency at home, school, or daycare. Make sure they know who to contact and identify a safe meeting place. Put together a supply kit with your kids and include them in the process of creating an emergency plan for your family.

“Preparedness is a life-long effort, and even adults should spend time this month learning more about what they can do to help keep them and their loved ones safe,” Williams said. “Taking just a few minutes out of your day to discuss the types of disasters that could effect your community and how to react could make all the difference when facing an emergency.”

While many students started the year virtually due to COVID-19, educators looking ahead to the spring should consider helping their students prepare for disasters by offering the Student Tools for Emergency Planning (STEP) program. Designed for fourth and fifth-grade classrooms, this curriculum developed by the Federal Emergency Management Agency (FEMA) is made available by the state at no cost to educators. The program teaches important preparedness lessons to children and encourages them to take that information home.

“Since it began in 2011, STEP has helped over 80,000 children in Wisconsin learn about the importance of being prepared for the unexpected,” said Dr. Williams. “We are proud and excited to once again make this free program available to classrooms across the state.”

Fourth and fifth-grade teachers and school administrators interested in offering the STEP program in their schools or to virtual classrooms during the spring of 2021.

For more safety tips follow us on Facebook  and Twitter 

Here at SERVPRO of SW Waukesha County, we believe the health and safety of all community members should always be the #1 priority. When it comes to the safety of children, we take particular interest seeing as they are more susceptible to illness, injury, and trauma. Getting you information on how to stay safe is just as important as helping you get back to normal after an accident.

In the unfortunate event of a disaster, give SERVPRO of SW Waukesha County a call at 262-542-0900.

Review us on Google?

9/4/2020 (Permalink)

We are so grateful and appreciative that you selected us to serve you in your time of need.

A property loss, whether residential or commercial or industrial, is a challenge that requires a quick response.  No matter if the damage was due to water, fire or bio-hazard, it can be hard to process and cause stress to those involved because they may not know how to move through the process from start to finish.

We at SERVPRO of Jefferson County/Oconomowoc serve our clients in the best way we know how, and we hope that we have met your expectations for service and care.  We thank our past customers for calling and using us when in need.

Would you please take a moment and give us a review on Google? It really helps us to reach more people like you who need our caring help and expertise during a property damage loss.  Your personal experience may be similar to another further customer and when they read your review, we are hopeful that they will select SERVPRO of Jefferson County/Oconomowoc.  The more positive reviews that we receive and share with people, the more confident they will be when calling us when they experience a disaster.

And of course, if we have missed the mark on serving you and we could improve, please call us at 262-542-0900 to speak with a manager. We will work hard to resolve any issues.  We believe that constructive criticism will only help us improve for the future.

So please tell us how we did by going to our Google page.  On behalf of the entire management team at SERVPRO of Jefferson County/Oconomowoc, thank you!

Please call us with any questions or needs that you may have with fire damage, water damage, mold remediation, deodorization issues, asbestos abatement….or just about anything else.

Thank You To Our Customers For Selecting SERVPRO of SW Waukesha County

9/3/2020 (Permalink)

Online Reviews of Google Are Very Important

Please review us on Google!

We are so grateful and appreciative that you selected us to serve you in your time of need.

A property loss, whether residential or commercial or industrial, is a challenge that requires a quick response.  No matter if the damage was due to water, fire or bio-hazard, it can be hard to process and cause stress to those involved because they may not know how to move through the process from start to finish.

We at SERVPRO of SW Waukesha County serve our clients in the best way we know how, and we hope that we have met your expectations for service and care?  We thank our past customers for calling and using us when in need.

Would you please take a moment and give us a review on Google? It really helps us to reach more people like you who need our caring help and expertise during a property damage loss.  Your personal experience may be similar to another further customer and when they read your review, we are hopeful that they will select SERVPRO of SW Waukesha County.  The more positive reviews that we receive and share with people, the more confident they will be when calling us when they experience a disaster.

And of course, if we have missed the mark on serving you and we could improve, please call us at 262-542-0900 to speak with a manager. We will work hard to resolve any issues.  We believe that constructive criticism will only help us improve for the future.

So please tell us how we did by going to our Google page.  On behalf of the entire management team at SERVPRO of SW Waukesha County, thank you!

Please call us with any questions or needs that you may have with fire damage, water damage, mold remediation, deodorization issues, asbestos abatement….or just about anything else.

Shopping Trends From the Jefferson Chamber of Commerce e-Newsletter

9/3/2020 (Permalink)

There are many shops in downtown Waukesha to choose from for local shopping this holiday season.

This blog comes directly from the Wake Up Wednesday e-Newsletter from the Jefferson Chamber of Commerce, of which we are a member. Visit the chamber website at

As we hear about more of our districts planning for the holiday season, the following statistics from a Google consumer survey might be of interest:

  • Nearly 75% of shoppers who plan to shop this season said they will shop online more for the holidays than they did in previous seasons, and a similar number said they would first browse for gift ideas online and not in-store.
  • Local is important!! 66% of shoppers said they plan to shop more at local small businesses.
  • 47% of planned shoppers said they’ll use options to buy online, pickup in store/curbside pickup.
  • And regarding shopping timing: 70% of shoppers said they intend to plan their shopping earlier to avoid crowds (Last half of October into November), and 80% of planned shoppers will consolidate their shopping to make fewer trips than they did in previous years.

Businesses are welcome to take advantage of and market the portal, and also revisit our 'e-commerce strategies' webinar archives in the resources folder at

As a proud member of the Jefferson Chamber of Commerce, as well as the Dealfield Chamber of Commerce, SERVPRO of SW Waukesha County is always looking to maintain the satisfaction of our customers. One way we can do this is by looking at the trends you create being in our consumer base, which the Jefferson Chamber of Commerce has provided here. As always, don't hesitate to call our office at 262-542-0900 with any questions or comments. 

Proper Safety Precautions Can Prevent Or Reduce 90% of Work-Related Eye Injuries

8/25/2020 (Permalink)

Eye Protection Is Very Important At While and While At Home

How to Protect Your Eyes at Work

According to the National Institute for Occupational Safety and Health, nearly 2,000 U.S. employees across industry lines experience work-related eye injuries that require medical treatment each day. These injuries can stem from a variety of hazards—including projectiles (e.g., dust, metal or wood), chemicals, radiation, bloodborne pathogens and even electronic devices.

Nevertheless, eye doctors confirm that utilizing proper safety precautions can help prevent or reduce the severity of 90% of work-related eye injuries. With this in mind, consider the following guidance for protecting your eyes at work and avoiding painful injuries:

· Know the risks—Make sure you are fully aware of any eye-related hazards within your workplace. Knowing the potential dangers that come with your specific job responsibilities is important to help you understand how to reduce your unique risks.

· Utilize proper protection—Be sure to wear adequate eye protection for the task or hazard at hand. Potential protective eyewear options include safety glasses, goggles, face shields and helmets. Regardless of which form of protective eyewear is required, ensure you know how to properly put on, use, store and maintain it. Inform your supervisor if your eye protection gets lost or damaged.

· Follow workplace safety measures—Apart from wearing eye protection, it’s also crucial to follow any workplace policies and procedures regarding eye safety. This includes using machine guards or any other engineering controls.

· Avoid eye strain—Especially if you work in an office setting and utilize electronic devices throughout the day, be sure to take routine breaks away from the screen to avoid digital eye strain.

· Be prepared—If you or a co-worker experiences an eye-related injury on the job, inform your supervisor and seek medical attention immediately.

If you have any additional questions or concerns regarding eye safety at work, consult your supervisor.

When accidents or disasters or trauma occurs, call on SERVPRO of SW Waukesha County to help clean up and disinfect.  We specialize in fire and water damage, along with mold remediation, asbestos abatement, trauma cleanup and many other forms of specialized cleaning.  If a disaster or or accident occurs, even emergency response, call SERVPRO at 262-542-0900.

SERVPRO.  "Like it never even happened."

Team Building and SERVPRO

2/21/2020 (Permalink)

SERVPRO team after successfully completing escape rooms.

Team building brings co-workers together by encouraging collaboration and teamwork.

The management team at SERVPRO of Southwest Waukesha knows that some of the tasks that our technicians are required to do may not always be desirable. So we try to have fun in other ways to accomplish that. Fun activities outside of work help people interact a different setting. The entire team had fun and enjoyed competing against the clock to escape from two different rooms in the shortest amount of time at an escape room.

One of the most powerful reasons for team building is to get results. Through a series of planned team building events that are fun and motivational, teams build skills like communication, planning, problem-solving and conflict resolution. These team building activities help to facilitate long term team team growth through genuine connections, deeper discussions, and friendships.

1. Communication and working better together.
To no surprise, communication and working better together is the top reason why people choose team building. Everybody wants a friendly work environment, where people are comfortable and happy to talk to and work with anyone. One of the best outcomes for team building is that the activities actually work to improve communication. Many hold these activities with the specific goal of working on communication and trust. While this is a general goal for every office, you may find certain areas of communication that could be focused on.

2. Networking, socializing and getting to know each other better.
Socializing and making friends in the workplace is one of the best ways to increase productivity in the office. But not only does it increase morale but it also allows for the group to work better at solving everyday workplace issues. Holding a team building activity can be short and sweet over lunch, or it can be a well-planned event that everyone has more time to plan for! Either way, team building has all the resources you’ll need to make it fun and beneficial. By holding an impromptu or spontaneous event to show appreciation helps motivate individuals and build the team as a whole.

3. Collaboration and the fostering of innovation and creativity.
People tend to have a larger imagination when they are around people they are comfortable with. Successful team building events not only bring people closer together, but they also contribute to a more successful and creative workplace. Everyday workplace collaboration is key to a successful business. For example, a coach always has assistants to help out when needed.

4. Teamwork and boosting team performance.
Team building activities also work to improve workplace projects that involve teamwork because it helps the teams understand each other better. After completing team building activities together, employees better understand each other’s strengths, weaknesses, and interests. This understanding helps them work even better together on future progress vital to a company. When everyone is contributing their best, it sets the tone for a positive work culture. Each team is different and every individual has something unique to contribute. Once you can identify and encourage everyone to reach their individual potential, your team will be able to reach its collective potential as well.

5. Celebration, team spirit, fun, and motivation.
After any sports team wins a major championship, they celebrate and have fun, which motivates them to want to win even more. This extreme example shows that the celebration, cheering, and fun that comes with every team building event can motivate employees to bring their job performance to the next level!

6. Competition and bragging rights.
Competition has been shown to increase productivity. By channeling that increased productivity into a fun, inclusive team building activity, teams can bond in a more effective way than by other methods. Learning to work well together can take some time, but you’d be surprised at how fast teams can come together when there is an incentive to win on the table.

A successful team building activity will surely mean a more comfortable and successful workplace environment for any company, large or small.

To see our team in action, call SERVPRO of Southwest Waukesha for all your water damage, fire damage, mold and asbestos abatement needs call (262)542-0900.

Stay Safe and Give Thanks

11/12/2018 (Permalink)

It’s almost turkey frying season, that means we all have to educate ourselves on the dangers of frying a turkey. Deep frying a turkey can be very dangerous for many reasons, including the high risk of fire. The oil used to fry the turkey is highly flammable and can lead to large fires, even with small amounts of oil. There is also a risk of tipping the fryer over, possibly causing fires and injuries.

If you are planning on frying a turkey this Thanksgiving, please follow proper safety procedure. Here are a few guidelines to follow to keep your family and your home safe. 

  1. Do not fry your turkey in an enclosed area. 
  2. Keep a fire extinguisher near the fryer. Be sure it is an all-purpose extinguisher that can handle fires from the heat source and from the grease.
  3. Never leave the fryer unattended, just as you should never leave a stove unattended.
  4. Don’t let children or pets near the fryer, even after you are done cooking as the oil could be hot hours after. 
  5. Use proper safety equipment when frying, like potholders/oven mitts, wear long sleeves, and safety goggles to protect yourself from oil splatter. 

If a fire does start, call 911 right away. 

Certified Firm

7/17/2018 (Permalink)

Look for the IICRC sticker on our vehicles #SERVPROsouthwestwaukeshacounty #IICRC

What is the benefit of hiring an IICRC Certified Firm?

Just as any professional performs at a higher level of competency in their fields, IICRC Certified Technicians set themselves apart through training, experience, and comprehensive examination. The examinations consist of the successful completion of one or more of the 28 certifications courses available. 

When you see an IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property. IICRC Certified Firms employ technicians who, after study, field experience and passing comprehensive exams, have received IICRC certifications in specific cleaning, restoration and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more.

Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC locator. They also promise to adhere to the IICRC Code of Ethics, be current in their business insurance and licensee requirements, and can proudly display the IICRC logo on their company website and vehicles.

SERVPRO of Southwest Waukesha County is an IICRC certified firm.

Cited from the IICRC website

Asbestos Abatement

3/29/2017 (Permalink)

This is vinyl flooring that tested positive for asbestos.

SERVPRO of Southwest Waukesha County now offers Asbestos Abatement Services


Asbestos refers to a set of six naturally occurring fibrous minerals, which when disturbed, can lead to a variety of health complications for those affected.


Because of the potential health risks, only those vendors trained and certified by the State of Wisconsin are allowed to remove asbestos within our state.


Because the health risks of asbestos were not fully realized until 1977, any residential or commercial building built before that year are likely to have asbestos materials in them. Many builders even continued to use these materials even after that point. Many materials in structures today still test positive for asbestos.

Materials that often test positive for asbestos include, but are not limited to:

-Thermal Insulation

-Pipe Wrap

-HVAC Duct Wrap

-Floor Tile

-Sheets of Flooring


Call us SERVPRO of Southwest Waukesha County at (262) 542-0900. Only a licensed asbestos inspector can take an asbestos sample. Doing so personally could cause a threat to whoever is taking the sample and cause the building owner to incur unwanted liability.


Our trained and certified asbestos workers will talk with the property owner and map out and execute a plan of safe and proper disposal. That cooperates with state mandates.


SERVPRO of Southwest Waukesha County is growing

3/20/2017 (Permalink)


SERVPRO of Southwest Waukesha would like to announce that we are providing more services in Southwest Waukesha County.

SERVPRO of Southwest Waukesha County can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (262) 542-0900

Residential Services

Whether your Waukesha home needs emergency flood damage or your upholstery cleaned, you can depend on us. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your Waukesha commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

New Services

SERVPRO of Southwest Waukesha County is excited to announce that we now provide:

  • Asbestos Abatement
  • Air Duct and HVAC cleaning

SERVPRO of Southwest Waukesha County strive for good customer service

3/9/2017 (Permalink)

SERVPRO of Southwest Waukesha County's team

SERVPRO of Southwest Waukesha County's team puts forth effort to make every job run smoothly and provide the best customer service.  No matter what job the team is working on, water, fire or mold, they strive to give our customers the best service by communicating throughout the process and taking care of the property as if it was there own.

"The SERVPRO team was great during this very trying time for our family.  Thank you it really meant a lot!"  - Desiree

"I wanted to let you know how happy I am with the service your company, SERVPRO provided today.  Matt and Nick were punctual, very courteous, friendly and polite.  They both worked very hard and did an excellent job. Congratulations on hiring two people who work hard and knowledgeable and care!"  -Cathy

"Your employees, Matt and Conner were a pleasure to work with.  They were very friendly, neat, skilled and professional.  Matt is an excellent teacher.  He was patient when he explained things to Conner and would say please.  They are a real asset to your company."  -Kathy

Here at SERVPRO of Southwest Waukesha County we are very proud to have a great team!


SERVPRO of Southwest Waukesha County real customer quotes

2/16/2017 (Permalink)

Customer services means a lot to SERVPRO of Southwest Waukesha County.

SERVPRO of Southwest Waukesha County strives to make a difference in the lives of our customers. SERVPRO of Southwest Waukesha County team take great care of every job, no matter how big or small it is.

"I am e-mailing regarding the excellent service that Todd Szada and his team members provided during a two-day cleanup of my brother's apartment.  Todd, the owner, worked through this difficult cleanup with professionalism and provided his expert advice during this cleanup of an apartment where two individuals lived that hoarded for 10+ years and both have mental illness.  The situation was very challenging for me to coordinate since I live in Illinois, but act as the trustee for my brother, who has been treated for mental illness for many years.  I called Todd's SERVPRO franchise and from my first meeting for an estimate, I knew I had found the organization that would help me with cleaning out this apartment due to their eviction. I worked side by side with his team and they were hardworking professionals and all very knowledgeable about how to best clean out the premises. I feel so grateful to Todd and his team for their efforts and solid advice.

SERVPRO of Southwest Waukesha County is Here to Help, contact us at (262) 542-0900 or online SERVPRO of Southwest Waukesha Co.

7 Reasons to call SERVPRO of Southwest Waukesha County

4/9/2015 (Permalink)

Water/Sewage damage in a basement from a sewage line leak.

  1. 24 Hour Emergency Response: SERVPRO will work to exceed your expectations.
  2. Communication: SERVPRO will keep you informed from start to finish.
  3. Reduce Recovery Time: SERVPRO will help minimize business interruption.
  4. Lower Recovery Cost: SERVPRO will help you save money.
  5. Emergency Ready Profile: SERVPRO will help you plan for recovery before disaster strikes.  Contact Tony at (262) 993-9053, he will help you create a plan.
  6. Full Line of Service: SERVPRO will help to solve your cleanup needs.
  7. A Leader in Storm Response: SERVPRO will help when you need it the most.