How to Help

5/20/2021 (Permalink)

Call SERVPRO of Southwest Waukesha county for all cleaning and restoration needs

SERVPRO of Southwest Waukesha County gets called in when people are often going through a rough time. Whether it is for a sewage back up, a fire, a water pipe leak or a mold issue, we are here to help. We will often start with coming on site to assess the situation and see what needs to be done. We will contact your insurance company for you and determine if you have the proper insurance coverage. This gives you piece of mind and allows us to determine who will receive the invoice for services. After those basic things are addressed, the work can begin.  

We come prepared to help, but what can YOU do to help us? 

First, we will ask you to remove any high value or sentimental items from the work area. This is because we want you to be confident that those specific items are safe and secure in an area of your choosing. We pay close attention to your belongings because they are important to you. And that is important to us.  

Next, we may ask you to remove any breakable items from the work area. For example, if you have a large hutch full of china or crystal, we would prefer if you could move those belongings out of the work area.  

Finally, we will ask you to make sure your home is available to our crews once every 24 hours or so in order to monitor the areas. We may need to monitor moisture levels, or we may need to remove deodorization equipment that we set up. 

Having access to your home every 24 hours while the work is being performed helps us to make sure the work is completed properly.  

We respect our customer's properties and belongings and we GREATLY appreciate you trusting us to help you in your time of need.  

For any cleaning and restoration needs call SERVPRO of Southwest Waukesha County at (262) 542-0900.