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Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of SW Waukesha County today at 262-542-0900 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Things To Do Right Now to Fuel Future Business Growth

5/5/2020 (Permalink)

working on a laptop Continue working toward growing your business.

The COVID-19 crisis has hit small business owners in a variety of ways, and many of you likely have more time on your hands than you did before. We at SERVPRO of Southwest Waukesha are always looking for tips as well to improve. And when we see good information, we want to pass it along.

Here are some ideas to help maximize your future productivity and ensure you hit the ground running when you are able to work at full throttle again.

1. Take time to learn

There are many opportunities to up your game right now. Participate in webinars or do research to learn about new skills or how to improve on what you are currently doing.  There are many free online skill development opportunities that will paint your path to further career growth.

Additionally, look over the curriculum at your local education institutions, including the community colleges that can offer custom online learning and certification opportunities, particularly as they apply to business education.

2. Stay in “shape”

No one has to tell you about the physical toll being "safer at home" can take on your body. Consider an exercise program that can keep you in “shape” so your body doesn’t scream for mercy once you put it back to work.

You’ll find all kinds of stretches, yoga exercises and workouts online and in a variety of magazines. Don’t own equipment? No worries. As the old saying goes, “All you need is sticks and bricks,” and you don’t even need those to do a pushup. 

3. Shine up your billboards

Whether you own one pickup or a fleet of vehicles, your vehicle makes a statement, much like a billboard does, on the road and in the driveways and parking lots of the places you work. And that statement is particularly relevant in your line of work.

So now’s the time to do the minor body repairs, detail your vehicles, wax them up, and be sure they send a positive message about your company out in public.

Additionally, how about creating a logo for your door panel, or upgrading your current logo? Consider getting the input of a professional graphic designer, many of whom, like you, have some free time on their hands these days.

4. Catch up on maintenance

While you’re considering how to use your vehicles as billboards, use this time to make sure they stay in peak operational shape. Check tires, change the oil and do the preventive maintenance things you otherwise don’t have time for when you are doing your regular work.  

Your work equipment could be in line for some attention, too. If you’ve noticed a leak in something, consider getting that fixed.  

5. Assess your website, social media presence

It’s time to reach out to your markets. Let’s start with your website. Is it working as hard as it could be? It might be five years old or more by now — is it representative of you and your business today? It may look functional to you, but try to see it through the eyes of a prospect who’s checking you out for the first time. Is it painting a picture of your business that you want a prospect to see?

Facebook, Twitter, Instagram, LinkedIn — get out there, make friends and show off your capabilities. Now is the time to make a video or simply post photos and show some of the room and building transformations that you have authored.

6. Clean up your lists

Your databases are like that junk drawer in the kitchen. There are things you put in there 10 years ago and haven’t thought about since. Use this time to perform database hygiene and weed out information that is obsolete.

And while you’re in there, make a note of which past customers may want additional services.  Once you’ve identified a target list, consider what might be the most effective means of reaching out and reminding them that you are “their restoration provider.”

7. Check out some new tools

Communication tools such as Zoom and CompanyCam are game changers for contractors who are juggling multiple projects at once and are often faced with the need to share photos or videos as quickly as possible.

Additionally, take time to bring yourself up to speed on some of the tools available to make building estimates easier. Learn about different estimating programs to help build estimates, in addition to access to data sheets and product information.

For all your fire and water cleanup and restoration needs, or mold remediation or asbestos abatement, SERVPRO of Southwest Waukesha is here to help. We will help make it "Like it never even happened." Call us today 262-542-0900.

But we also offer so much more. With the current COVID-19 pandemic, we want to be known as your:

"Deep cleaning sanitation company" or your "Professional commercial or residential cleaner" or your "Local commercial or residential cleaning company." If you do an online search for "emergency cleaning service near me" or "emergency cleaning company near me," we are hopeful that you will find SERVPRO of Southwest Waukesha.

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Providing Peace of Mind with Vehicle Disinfecting Services

5/5/2020 (Permalink)

 SERVPRO vehicle disinfecting services flyer Vehicle disinfecting services now available at SERVPRO of Southwest Waukesha.

SERVPRO of SW Waukesha is here to help during these unprecedented times by now offering vehicle disinfecting services.  While the "safer at home" order is in effect, essential workers and those people at home have needs to travel to work, grocery store, and pharmacies.  We can help provide a peace of mind by disinfecting any type of vehicle.  SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.

Our disinfecting services are available to purchase as gifts as well.  This can help bring peace of mind to family, friends, co-workers, and yourself.

For any questions regarding disinfecting services please call us at 262-542-0900.  Our certified technicians are here to help answer your questions and provide the disinfecting services to keep you and your family safe.

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Strategies for Safely Returning to Work – Re-Opening Businesses

5/3/2020 (Permalink)

SERVPRO here to help logo SERVPRO of Southwest Waukesha is here to help deep clean and sanitize commercial and residential structures.

SERVPRO of Southwest Waukesha County, as a small business, wants to do whatever we can to help other small businesses during these unprecedented times. As we, hopefully, are approaching the end to the "Safer At Home" orders that many of our States have gone through, there are tips to share with business owners on how to prepare for that.

Please know that SERVPRO of Southwest Waukesha is here to help and we can help by being the deep cleaning sanitation company that you may need. We are a professional commercial cleaner and emergency cleaning service that is local.

As states begin the process of opening their economies following shelter-in-place orders during COVID-19, the American Society of Safety Professionals is recommending return-to-work strategies and best practices that make safety and health a priority for employers in every industry.

Some states and metropolitan areas have instituted their own rules – such as requiring masks or cloth face coverings in certain industries – but you still need to address engineering and administrative controls and add a risk assessment to your return-to-work plan. Facilities may start using a physical distancing approach.

Other suggestions include the need to conduct symptom checks, design work areas to limit exposure, use barriers to improve physical distancing and maintain a policy on visitors entering the workplace.

For more information about ASSP and its widespread efforts to keep workers safe today and post-pandemic, visit

To view this entire article, click on the following link: Return-To-Work Strategies for Safely Re-Opening.

If you are looking for an local emergency cleaning company or have, then please call SERVPRO of SW Waukesha County at 262-542-0900. We are here to help make it "Like it never even happened."

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Vinyl Flooring Removal Exposes Asbestos Tile

5/1/2020 (Permalink)

Checker patterned asbestos floor tile discovered Vinyl Floor Removal Exposes Asbestos Containing Material

SERVPRO of Southwest Waukesha County and SERVPRO of Jefferson County/Oconomowoc were called to a home that had water backup in the basement.  After the crew extracted water and started to remove the vinyl floor covering, they discovered a checkered pattern floor which turned out to be 9"x9" asbestos containing tiles.  Water was settling underneath the floor tile, so removal was necessary to stop any kind of hazardous bacterial growth. SERVPRO then took safety precautions and made preparations to properly remove the asbestos containing tile.  

If you are in need of asbestos removal or material testing, contact:

SERVPRO of Southwest Waukesha County at 262-542-0900


SERVPRO of Jefferson County/Oconomowoc at 920-674-3002

SERVPRO of SW Waukesha - Going the Extra Mile

4/30/2020 (Permalink)

drying equipment setup in kitchen Drying equipment setup in the kitchen after mitigation.

SERVPRO of Southwest Waukesha is proud when we get calls from repeat customers! Even though we understand most people don't want a disaster in their home or place of business, we appreciate the fact that customers call us back when disaster strikes more than once to use our services.

This job in Fort Atkinson, Wisconsin was a customer who used our services in 2019 for a broken pipe. He was so happy with our service that when he moved into a new home in 2020 and when he had another sewage back up, he called us again. Nothing makes us happier than being able to provide exceptional customer service! A repeat customer shows that SERVPRO goes the extra mile to make sure our customers get the great service they deserve.

Thank you to the many customers that continue to contact us for each unfortunate incident. We appreciate you!

If you have any type of water damage, please call the professionals at SERVPRO Southwest Waukesha. Speak to a certified technician today! 262-542-0900.

Helping a Retirement Community in Watertown, WI

4/30/2020 (Permalink)

post mitigation in a kitchen Post mitigation of a kitchen affected by a water loss.

A retirement community in Watertown, Wisconsin experienced a pipe leak in a second floor apartment and the water leaked down into a first floor apartment. From the customer's past experience with SERVPRO, the maintenance manager knew SERVPRO of Southwest Waukesha would provide them the service they needed in order to get their residents back to normal quickly.

SERVPRO of Southwest Waukesha is a preferred service provider for many large commercial facilities in our area. We strive to help our commercial clients efficiently and thoroughly to keep business interruption to a minimum. This is all the more important when your tenants homes are affected. Your tenants want to have their home back to normal as quickly as possible.

SERVPRO of Southwest Waukesha has emergency crews on call 24/7/365 to enable us to help you whenever disaster strikes. Give us a call at 262-542-0900 to make sure your tenants are taken care of quickly by certified technicians that take pride in their work.

How to Make Physical Distancing Work for Your Family

4/30/2020 (Permalink)

working from home Tips for physical distancing at home.

Physical distancing has presented parents with challenges that most of us have never faced before. Adjusting to working at home can blur the line between family life and work life.

Many of us at SERVPRO of SW Waukesha are parents, so just like you, we’ve been looking for strategies that will work for our families. Below are just a few approaches we’ve found so far.  

Communicate, collaborate, and coordinate.

If both parents are trying to work from home, remember that you’re on the same team together. Try to set up a schedule that suits everyone. Some of us are taking shifts, where one parent works from 8:30am to 12:00pm, while the other cares for the kids, then switching from 12:30pm to 5:00pm. Make a plan, but leave room to be flexible.

…Always be humble and gentle. Be patient with each other, making allowance for each other’s faults…


Include your kids.

Ask your children to “help” in ways that make sense for their ages. You might help them make a “Time to Work” sign for you, then explain that when you hang it on the door, that means you need to concentrate. Help them make special artwork for your workspace—especially if you’ll be in video meetings. Your kids are more likely to respect boundaries between work time and family time if they feel invested in both.

Imprint these words of mine on your hearts and minds… Teach them to your children, talking about them when you sit in your house and when you walk along the road, when you lie down and when you get up.


Set realistic expectations.

“Productivity” looks different right now than it did three months ago. And, most of the people you work with are likely dealing with issues very similar to yours. Be a living example of the things you hope to receive from others. Give grace to your coworkers, to your children, and to yourself.

The Holy Spirit produces this kind of fruit in our lives: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control.

Galatians 5:22-23

As much as you can, enjoy this time you have together. It may be hard to remember right now, but just a few months ago, many of us were trying to find ways to spend more time with our kids. It’s true that our current circumstances come with real challenges. But, it’s also true that we have the power to choose how we respond. We can see them as setbacks that are causing us pain, or as opportunities to draw our families closer than ever. If you are looking for a deep cleaning sanitation company who specializes in both professional commercial cleaning and professional residential cleaning, call SERVPRO of SW Waukesha 262-542-0900.  You can search for emergency cleaning company near me or local commercial cleaning company and you should find SERVPRO of SW Waukesha.

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SERVPRO of SW Waukesha Offering Residential and Commercial Disinfecting Services

4/16/2020 (Permalink)

Flyer from SERVPRO promoting residential disinfecting services SERVPRO of SW Waukesha County Offers Residential Disinfecting

During these times of daily change and self-quarantine, it is important that structures are disinfected to help prevent the spread of bio contaminants, including coronavirus.  Many business owners or business managers have been calling SERVPRO of SW Waukesha County because they are affected and need our help in disinfecting the buildings where their employees are working.

However, our services and scope go beyond the work environment because we also do residential cleaning and disinfecting.  For 50 years SERVPRO has been going into to people's homes to disinfect after sewage water intrusion, mold remediation, insect infestations and virus exposure.  These same services can be offered today as well. 

Our trained technicians will enter your home with full personal protective equipment on to not just protect themselves, but to protect you and your family.  Our technicians will be wearing full body suits, heavy duty gloves, respirators/masks, eye protection, etc.

If you would like SERVPRO of SW Waukesha County to disinfect your home due to the current coronavirus concern, please call us at 262-542-0900

Drain Backup in Helenville, WI

4/16/2020 (Permalink)

basement with a lot of contents that had a drain backup SERVPRO moves and cleans content as well as structures when mitigating a water loss.

SERVPRO of SW Waukesha takes pride in helping people. During a recent sewage drain back up at a property in Helenville, WI, we helped with both removal of contaminated water clean up and reorganizing our customer's basement.

It is priority for SERVPRO to be thorough when we are cleaning up after an emergency water/sewage back up. We want to make sure to clean every contaminated area and salvageable content properly.

Often times when water losses occur in basements, we find unorganized personal belongings that have been placed haphazardly over time. These items may have come in contact with the contaminated water. If that is the case, it requires our crews to move and rearrange the customer's belongings. We will take the time to go through the belongings and ensure they are completely cleaned and disinfected if they were affected. We work directly with the homeowner to recommend if any items should be cleaned or possible disposed of if the contamination is too excessive. Once we are ready to put disinfected belongings into a clean area, that is when our customer benefits from us helping move and reorganize long forgotten items. This service is included with most insurance claim jobs.

Just another reason SERVPRO service standards shine above and beyond competitors. We provide complete services with extra perks that we are proud to offer our customers.

For any emergency water damage or sewer backups, please call the certified water restoration technicians at SERVPRO of SW Waukesha. 262-542-0900

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