Recent Posts

SERVPRO of SW Waukesha County Receives Thank You From the Delafield Chamber of Commerce

7/31/2020 (Permalink)

Cartoon image of moving truck announcing that the Delafield Chamber is moving to a new location Delafield Chamber is Moving

HUGE thank you to SERVPRO of Southwest Waukesha County for helping us move our large office items into the new space! We are so grateful for chamber members like you!

Megan Braatz

SERVPRO of Southwest Waukesha congratulates its High School Graduate Employee and all Students!

7/15/2020 (Permalink)

picture of high school graduate alli Congratulations Alli! Latest graduate to join our SERVPRO team!

SERVPRO of Southwest Waukesha would like to congratulate all 2020 graduates. It is unfortunate that due to the current pandemic we can not celebrate as normal, but we can honor you.

In particular, SERVPRO would like to congratulate Alli, a 2020 graduate from Jefferson High School. Alli has been employed as a part-time employee and we would like to honor her in this blog. Please enjoy what Alli wrote about herself.
As a recent high school graduate, I have a lot of learning to do. SERVPRO has helped me since I was 15 and has taught me many life lessons I would have never learned otherwise. I’m very grateful to have so many people who are supportive of my endeavors in my career and personal life. The amount of life knowledge I’ve gained from my time here is invaluable. Not only do I know how to immediately respond to a disaster should it happen, but I’ve also learned how to help stay hydrated when it's extremely hot. Or that occasional light headedness can often be combated with eating more greens. I've learned that sometimes life isn't pretty, but it doesn’t last forever. The lessons you learn at work don’t have to be based on your job title, they can be based on life skills and experiences as well. Throughout the character developing experience we call high school I've also been involved in the character developing experience of working for SERVPRO, and for that I can't express my level of gratitude.

Congratulations Alli! We are very proud of you and glad that you are part of the SERVPRO of Southwest Waukesha team!

Firework Safety

6/26/2020 (Permalink)

A wheelbarrow full of ashes and a melted plastic container This fire was started by hot fireworks being put into a plastic garbage container. The garbage container was then put into a garage.

With summer events and fireworks being canceled more people will be putting on their own display. In this blog there are tips to remember before you light that fuse.

According to the United States Consumer Product Safety Commission (CPSC), fireworks big and small, pose risks. A report shows children under fifteen years old make up approximately 40 percent of estimated injuries. Please  keep your family safe and don't assume child friendly fireworks should be in their hands.

CPSC gives these tips to those who decide to purchase legal fireworks:

  1. Make sure fireworks are legal in your area before buying or using them.
  2. Never allow young children to play with or ignite fireworks.
  3. Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  4. Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  5. Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  6. Never try to re-light or pick up fireworks that have not ignited fully.
  7. Never point or throw fireworks at another person.
  8. Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  9. Light fireworks one at a time, then move back quickly.
  10. Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  11. After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.

SERVPRO of Southwest Waukesha has cleaned up after a fire loss due to fireworks. People will put hot fireworks into a plastic garbage container that sits next to their home or garage. Overnight a fire can occur because the fireworks were still hot and will melt plastic. Please remember to put used fireworks into water before putting them into the garbage. Also think about using a metal garbage can to put the fireworks in. 

Be safe this year!

Lightning Tips

6/26/2020 (Permalink)

A severe thunderstorm has many damaging and life-threatening perils, such as wind, hail, and lightning. Lightning strikes the United States approximately 25 million times a year. While most lightning occurs in the summer, people can be struck at any time of year. In the United States, lightning kills 47 people per year and injures hundreds more. 

Here are some lightning myths and safety tips to keep your family safe.


  1.  Lightning never strikes twice. While each storm produces different lightning strikes, an object can be struck more than once. An object’s size and location can make it an ideal target.
  2.  If I don’t see rain or dark clouds, I’m in the clear. Lightning can travel several miles from the center of a thunderstorm. Even if your skies are blue, if you can hear rumbles of thunder it may be wise to seek shelter.
  3.  Seeking shelter under a tree will keep me safe. While standing underneath a tree will keep you dry from the rain, or provide some protection against small hail, it won’t protect you from lightning. Being struck by lightning while underneath a tree is the second leading cause of lightning related deaths.
  4. Only tall objects get struck by lightning. Lightning can strike anywhere. However, tall pointy objects do have a better chance of being struck. But as you learned from my encounter above, it can hit the ground and disperse.
  5. Lightning can’t hurt me if I’m indoors. Staying in your home in an interior room during a storm offers you the best protection. However, if lightning strikes your home, it could run through cables, wires, plumbing, and electrical appliances.

Safety Tips

  1. Always keep an eye on the weather. Whether you’re taking a day trip or an extended vacation, always be aware of the weather. Not only will it help you pack appropriately, it can keep you and your family safe.
  2. Seek shelter. If you hear a rumble of thunder, it’s time to go indoors. Not only can lightning travel for miles, high wind, hail, and torrential downpours can also be dangerous. If you’re driving, consider pulling off the road and finding a safe location to take cover. If you must remain in your car, avoid touching metal or other surfaces that conduct electricity. Lastly, avoid seeking shelter in tents and pavilions as they don’t provide adequate protection.
  3. Turn off the water. Since lightning can travel through your home’s plumbing, it’s best to avoid using sinks, bathtubs, and other appliances that use water during a thunderstorm. You can take a shower or finish the dishes once the storm leaves your area.
  4. Don’t use your electronics or appliances. Avoid using anything that’s connected to an electrical outlet. This includes computers, gaming systems, and household appliances. Lightning can travel through your home’s wiring. Grab a book to read, or simply relax until the storm is over.
  5. Scatter. If you’re enjoying a family reunion and a storm quickly rolls in, scatter. Lightning can strike the ground and disperse causing injury. By moving apart, you can reduce the number of injuries to your family.
  6. Don’t forget about your pets. If your pet loves being outside, don’t forget about it as you scramble to close your windows. Dogs that are on metal runners or that are leashed are more susceptible to lightning strikes.
  7. Call 911. If your house is struck by lightning and you think a fire may have started, get your family to safety, and call 911 immediately. Don’t spend too much time investigating or trying to put it out yourself.


Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of SW Waukesha County today at 262-542-0900 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Things To Do Right Now to Fuel Future Business Growth

5/5/2020 (Permalink)

working on a laptop Continue working toward growing your business.

The COVID-19 crisis has hit small business owners in a variety of ways, and many of you likely have more time on your hands than you did before. We at SERVPRO of Southwest Waukesha are always looking for tips as well to improve. And when we see good information, we want to pass it along.

Here are some ideas to help maximize your future productivity and ensure you hit the ground running when you are able to work at full throttle again.

1. Take time to learn

There are many opportunities to up your game right now. Participate in webinars or do research to learn about new skills or how to improve on what you are currently doing.  There are many free online skill development opportunities that will paint your path to further career growth.

Additionally, look over the curriculum at your local education institutions, including the community colleges that can offer custom online learning and certification opportunities, particularly as they apply to business education.

2. Stay in “shape”

No one has to tell you about the physical toll being "safer at home" can take on your body. Consider an exercise program that can keep you in “shape” so your body doesn’t scream for mercy once you put it back to work.

You’ll find all kinds of stretches, yoga exercises and workouts online and in a variety of magazines. Don’t own equipment? No worries. As the old saying goes, “All you need is sticks and bricks,” and you don’t even need those to do a pushup. 

3. Shine up your billboards

Whether you own one pickup or a fleet of vehicles, your vehicle makes a statement, much like a billboard does, on the road and in the driveways and parking lots of the places you work. And that statement is particularly relevant in your line of work.

So now’s the time to do the minor body repairs, detail your vehicles, wax them up, and be sure they send a positive message about your company out in public.

Additionally, how about creating a logo for your door panel, or upgrading your current logo? Consider getting the input of a professional graphic designer, many of whom, like you, have some free time on their hands these days.

4. Catch up on maintenance

While you’re considering how to use your vehicles as billboards, use this time to make sure they stay in peak operational shape. Check tires, change the oil and do the preventive maintenance things you otherwise don’t have time for when you are doing your regular work.  

Your work equipment could be in line for some attention, too. If you’ve noticed a leak in something, consider getting that fixed.  

5. Assess your website, social media presence

It’s time to reach out to your markets. Let’s start with your website. Is it working as hard as it could be? It might be five years old or more by now — is it representative of you and your business today? It may look functional to you, but try to see it through the eyes of a prospect who’s checking you out for the first time. Is it painting a picture of your business that you want a prospect to see?

Facebook, Twitter, Instagram, LinkedIn — get out there, make friends and show off your capabilities. Now is the time to make a video or simply post photos and show some of the room and building transformations that you have authored.

6. Clean up your lists

Your databases are like that junk drawer in the kitchen. There are things you put in there 10 years ago and haven’t thought about since. Use this time to perform database hygiene and weed out information that is obsolete.

And while you’re in there, make a note of which past customers may want additional services.  Once you’ve identified a target list, consider what might be the most effective means of reaching out and reminding them that you are “their restoration provider.”

7. Check out some new tools

Communication tools such as Zoom and CompanyCam are game changers for contractors who are juggling multiple projects at once and are often faced with the need to share photos or videos as quickly as possible.

Additionally, take time to bring yourself up to speed on some of the tools available to make building estimates easier. Learn about different estimating programs to help build estimates, in addition to access to data sheets and product information.

For all your fire and water cleanup and restoration needs, or mold remediation or asbestos abatement, SERVPRO of Southwest Waukesha is here to help. We will help make it "Like it never even happened." Call us today 262-542-0900.

But we also offer so much more. With the current COVID-19 pandemic, we want to be known as your:

"Deep cleaning sanitation company" or your "Professional commercial or residential cleaner" or your "Local commercial or residential cleaning company." If you do an online search for "emergency cleaning service near me" or "emergency cleaning company near me," we are hopeful that you will find SERVPRO of Southwest Waukesha.

Visit us on FacebookTwitterLinkedIn, and Instagram!

Providing Peace of Mind with Vehicle Disinfecting Services

5/5/2020 (Permalink)

 SERVPRO vehicle disinfecting services flyer Vehicle disinfecting services now available at SERVPRO of Southwest Waukesha.

SERVPRO of SW Waukesha is here to help during these unprecedented times by now offering vehicle disinfecting services.  While the "safer at home" order is in effect, essential workers and those people at home have needs to travel to work, grocery store, and pharmacies.  We can help provide a peace of mind by disinfecting any type of vehicle.  SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.

Our disinfecting services are available to purchase as gifts as well.  This can help bring peace of mind to family, friends, co-workers, and yourself.

For any questions regarding disinfecting services please call us at 262-542-0900.  Our certified technicians are here to help answer your questions and provide the disinfecting services to keep you and your family safe.

Visit us on FacebookTwitterLinkedIn, and Instagram!

Strategies for Safely Returning to Work – Re-Opening Businesses

5/3/2020 (Permalink)

SERVPRO here to help logo SERVPRO of Southwest Waukesha is here to help deep clean and sanitize commercial and residential structures.

SERVPRO of Southwest Waukesha County, as a small business, wants to do whatever we can to help other small businesses during these unprecedented times. As we, hopefully, are approaching the end to the "Safer At Home" orders that many of our States have gone through, there are tips to share with business owners on how to prepare for that.

Please know that SERVPRO of Southwest Waukesha is here to help and we can help by being the deep cleaning sanitation company that you may need. We are a professional commercial cleaner and emergency cleaning service that is local.

As states begin the process of opening their economies following shelter-in-place orders during COVID-19, the American Society of Safety Professionals is recommending return-to-work strategies and best practices that make safety and health a priority for employers in every industry.

Some states and metropolitan areas have instituted their own rules – such as requiring masks or cloth face coverings in certain industries – but you still need to address engineering and administrative controls and add a risk assessment to your return-to-work plan. Facilities may start using a physical distancing approach.

Other suggestions include the need to conduct symptom checks, design work areas to limit exposure, use barriers to improve physical distancing and maintain a policy on visitors entering the workplace.

For more information about ASSP and its widespread efforts to keep workers safe today and post-pandemic, visit

To view this entire article, click on the following link: Return-To-Work Strategies for Safely Re-Opening.

If you are looking for an local emergency cleaning company or have, then please call SERVPRO of SW Waukesha County at 262-542-0900. We are here to help make it "Like it never even happened."

Visit us on FacebookTwitterLinkedIn, and Instagram!

Vinyl Flooring Removal Exposes Asbestos Tile

5/1/2020 (Permalink)

Checker patterned asbestos floor tile discovered Vinyl Floor Removal Exposes Asbestos Containing Material

SERVPRO of Southwest Waukesha County and SERVPRO of Jefferson County/Oconomowoc were called to a home that had water backup in the basement.  After the crew extracted water and started to remove the vinyl floor covering, they discovered a checkered pattern floor which turned out to be 9"x9" asbestos containing tiles.  Water was settling underneath the floor tile, so removal was necessary to stop any kind of hazardous bacterial growth. SERVPRO then took safety precautions and made preparations to properly remove the asbestos containing tile.  

If you are in need of asbestos removal or material testing, contact:

SERVPRO of Southwest Waukesha County at 262-542-0900


SERVPRO of Jefferson County/Oconomowoc at 920-674-3002

SERVPRO of SW Waukesha - Going the Extra Mile

4/30/2020 (Permalink)

drying equipment setup in kitchen Drying equipment setup in the kitchen after mitigation.

SERVPRO of Southwest Waukesha is proud when we get calls from repeat customers! Even though we understand most people don't want a disaster in their home or place of business, we appreciate the fact that customers call us back when disaster strikes more than once to use our services.

This job in Fort Atkinson, Wisconsin was a customer who used our services in 2019 for a broken pipe. He was so happy with our service that when he moved into a new home in 2020 and when he had another sewage back up, he called us again. Nothing makes us happier than being able to provide exceptional customer service! A repeat customer shows that SERVPRO goes the extra mile to make sure our customers get the great service they deserve.

Thank you to the many customers that continue to contact us for each unfortunate incident. We appreciate you!

If you have any type of water damage, please call the professionals at SERVPRO Southwest Waukesha. Speak to a certified technician today! 262-542-0900.